1. Who we are

This website is operated by Haizom Studios (SMC-Private) Limited, a single member company incorporated in Pakistan and registered with the Securities and Exchange Commission of Pakistan (SECP). In these terms, "Haizom", "we", "us", or "our" refers to Haizom Studios (SMC-Private) Limited. "You" means the person or entity accessing the site or engaging our services.

2. Agreement to these terms

By browsing or using this website, submitting an enquiry, or entering into a commercial relationship with us, you agree to these Terms & Conditions. If you do not agree, you must not use the site or our services. Specific projects may also be governed by separate written agreements (for example statements of work, master services agreements, or purchase orders). If there is a conflict between those documents and these terms, the written agreement for that engagement will prevail for that engagement, unless it expressly states otherwise.

3. Our services (summary)

Haizom provides professional technology and engineering services, which may include, without limitation:

• Hardware electronics: schematic capture, PCB design, prototyping, bench bring-up, testing support, and related documentation;
• Embedded software: firmware development, sensor integration, connectivity, and related embedded work;
• Software: web development, mobile application development, integrations, deployment support, and technical handover;
• Product design: UI/UX, dashboards, and design deliverables intended for implementation by you or your developers;
• Consulting, reviews, and advisory work related to the above.

The exact scope, milestones, deliverables, fees, and acceptance criteria for any paid engagement are defined in the applicable proposal, statement of work, or contract—not solely by marketing descriptions on this website.

4. Website use licence

We grant you a limited, non-exclusive, non-transferable right to access and use this website for lawful purposes. You must not: misuse the site; attempt to gain unauthorised access to our systems or data; interfere with security; use automated means to scrape or harvest content at a scale that impairs the site; or use the site in any way that violates applicable law. We may suspend or restrict access where reasonably necessary to protect the site or our users.

5. Information on this website

Content on this site (including case studies, portfolio items, and descriptions) is provided for general information. We aim to keep it accurate and up to date, but we do not warrant that all information is complete, current, or free from error. Nothing on the site constitutes engineering, legal, financial, or regulatory advice for your specific situation.

6. Client responsibilities

Where you engage us for professional services, you agree to:

• Provide complete, accurate requirements, constraints, and safety or compliance context relevant to the work;
• Supply timely feedback, approvals, credentials, test hardware, and access reasonably needed to perform the work;
• Ensure you have the rights and licences for any materials, data, trademarks, or third-party components you ask us to use or integrate;
• Comply with applicable laws, including export, import, sanctions, telecommunications, privacy, and sector-specific regulations relating to your product or data;
• Use deliverables responsibly and verify fitness for your intended environment (including production, safety, and certification) unless we have expressly agreed in writing to assume specific certification or compliance obligations.

7. Third parties (fabs, stores, hosting, APIs)

Many projects rely on third parties (for example PCB fabricators, component vendors, cloud or hosting providers, Apple App Store, Google Play, payment processors, analytics, or APIs). Their terms, fees, approval processes, and availability are outside our control. You are responsible for your accounts, fees, and compliance with those third-party terms unless we have explicitly agreed in writing to manage a specific relationship on your behalf.

8. Intellectual property

Unless otherwise agreed in writing, ownership and licensing of deliverables, background IP, and client-supplied materials will be governed by your project contract. Generally: (a) we retain our pre-existing tools, methods, and know-how; (b) you retain your pre-existing IP; and (c) assignment or licence of project deliverables is as stated in the applicable agreement, often upon full payment unless another arrangement is documented. You must not remove proprietary notices where required.

9. Confidentiality

Each party may receive confidential information from the other in the course of a project. Both parties agree to use such information only for the purpose of the engagement and to protect it using reasonable care. Specific confidentiality obligations may be expanded in a separate non-disclosure or services agreement.

10. Fees and payment

Fees, taxes, invoicing schedules, expenses, and late-payment consequences (if any) are set out in your quotation or contract. Unless stated otherwise, amounts are exclusive of applicable taxes. Failure to pay may result in suspension of work or withholding of deliverables as permitted by law and the governing agreement.

11. Warranties and disclaimers

To the maximum extent permitted by applicable law:

• The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied;
• We disclaim implied warranties such as merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are not legally permitted;
• Engineering, software, and design work involves judgement and trade-offs. We do not guarantee uninterrupted or error-free operation of deliverables in every environment, or that deliverables will meet every future platform rule or third-party requirement unless expressly warranted in writing;
• Hardware and embedded systems may carry inherent risks if misapplied. You are responsible for validation, testing, certification, and safe use in your application—including life-safety, medical, automotive, industrial, or regulated uses—unless we have entered into a written agreement that clearly defines those obligations and limits.

12. Limitation of liability

To the fullest extent permitted by applicable law, neither Haizom Studios (SMC-Private) Limited nor its directors, employees, or contractors shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunities, arising out of or related to these terms, the website, or our services.

Where liability cannot be excluded, our total aggregate liability arising out of or relating to any engagement or these terms (whether in contract, tort, or otherwise) shall not exceed the total fees actually paid by you to us for that specific engagement in the twelve (12) months preceding the claim (or, for website-only use with no paid engagement, one hundred US dollars (USD 100) or the equivalent in Pakistani Rupees at the time of the claim, whichever is greater).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.

13. Indemnity

You agree to indemnify and hold harmless Haizom Studios (SMC-Private) Limited and its personnel from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of deliverables in breach of these terms, your materials or instructions, your violation of law or third-party rights, or your misuse of the website—except to the extent finally judicially determined to have been caused by our wilful misconduct or gross negligence where such exclusion is permitted by law.

14. Force majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, war, terrorism, riots, fire, epidemic or pandemic, government actions, labour disputes, failures of utilities or telecommunications, or supply-chain disruptions affecting components or third-party services.

15. Termination and suspension

We may terminate or suspend access to the website or an engagement where required by law or for material breach after reasonable notice where practicable. Provisions that by their nature should survive (including intellectual property, confidentiality, limitation of liability, indemnity, and governing law) will survive termination.

16. Governing law and disputes

These terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law principles that would require application of another jurisdiction's laws. Subject to any mandatory rights you may have under applicable consumer or other laws, you agree that the courts of Pakistan shall have exclusive jurisdiction over disputes arising out of or relating to these terms or our services, unless we agree in writing to a different mechanism for a particular contract.

17. Privacy

Personal data you submit through contact forms or otherwise may be processed to respond to enquiries and provide services. Use of such information will be handled in line with applicable law and any privacy notice we publish on this site or provide to you separately.

18. General

If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact

For questions about these Terms & Conditions, contact us at contact@haizomstudios.com.